On Human Flourishing – an interview with Sonia Rhodes

Human Flourishing Blog_image Podcast

Our guest today is Sonia Rhodes, a national leader in designing customer and employee experiences in the challenging arena of health care. Sonia is the Chief Executive and Experience Officer at Sonia Rhodes Experience Design and prior to launching her consultancy, she led the charge to transform the healthcare experience for patients and caregivers at the largest integrated healthcare center in California at Sharp HealthCare.

Sonia is also co-author of a definitive text on the patient experience and a member of the board of directors at Samueli Institute.